When patients at the Arcus Clinics in Pforzheim, Germany needs to call a nurse, they click on a prompt on the bedside IP-based terminal. They can call or text the nurses, indicating what’s wrong and how urgent it is. Nurses can respond rapidly with the needed equipment to critical needs, contacting a doctor if required. Or they can prioritize the call if the patient simply needs to have the lunch tray picked up.
It’s a huge timesaver compared with the old fashioned hospital bedside call button which nurses and doctors had to respond to regardless of the level of need. Prompt attention to urgent patient care can save lives.
Hospitals and healthcare providers all over the world are using VoIP to improve care. The flow of information with electronic health records transfers is rapid and can be calibrated to the specific needs of patients. With the right information available whenever they need it, doctors are using video conferencing to consult on treatment and procedures.